Legal
Privacy Policy
Last updated: July 16, 2026
This policy is written to support payment-processor and SaaS compliance reviews. See also our Terms of Service, Refund Policy, and Cookie Policy.
1. Introduction
AutoWorkflows ("we," "us," or "our") operates the AutoWorkflows website and SaaS application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our marketing site or use the Service. By accessing or using AutoWorkflows, you agree to this Policy.
2. Information We Collect
We may collect: • Account information: name, email address, password (hashed), and profile preferences. • Billing information: processed by our third-party payment processors (e.g., card brand, last four digits, billing country). We do not store full payment card numbers on our servers. • Usage data: feature usage, export counts, template selections, device/browser type, IP address, and approximate location. • Content you provide: scripts, prompts, uploaded assets, and generated video project metadata. • Communications: support emails and form submissions.
3. How We Use Information
We use collected information to: • Provide, operate, and improve the Service • Process subscriptions, invoices, and payment-related communications • Authenticate users and prevent fraud or abuse • Send transactional emails (receipts, security alerts, product updates you opt into) • Analyze aggregated usage to improve workflows, templates, and performance • Comply with legal obligations and enforce our Terms of Service
4. Payment Processing
Payments are processed by PCI-DSS compliant third-party processors. Cardholder data is transmitted directly to the processor over encrypted connections. AutoWorkflows receives limited billing metadata (subscription status, plan, invoices) necessary to provision your account. We do not sell payment information.
5. Sharing of Information
We may share information with: • Service providers who assist with hosting, analytics, email, customer support, and payments (under confidentiality obligations) • Legal authorities when required by law or to protect rights, safety, and security • Successors in connection with a merger, acquisition, or asset sale (with notice where required) We do not sell your personal information.
6. Data Retention
We retain account and project data while your account is active and for a reasonable period thereafter for backups, dispute resolution, and legal compliance. You may request deletion of your account and associated personal data subject to legal retention requirements.
7. Security
We implement administrative, technical, and organizational measures designed to protect personal data, including encryption in transit (TLS), access controls, and least-privilege practices. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
8. International Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.
9. Your Rights
Depending on your jurisdiction (including GDPR/CCPA where applicable), you may have rights to access, correct, delete, export, or restrict processing of your personal data, and to opt out of certain marketing. To exercise these rights, contact [email protected]. You may also lodge a complaint with a supervisory authority.
10. Cookies & Similar Technologies
We use essential cookies for authentication and security. On the marketing site we may use analytics or marketing cookies only after you consent via our Cookie Banner. Details are in our Cookie Policy at /cookies. You can withdraw consent by clearing site data or choosing “Essential only.”
11. Children's Privacy
The Service is not directed to children under 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have, contact us to request deletion.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be communicated by email or in-product notice.
13. Contact Us
Questions about this Privacy Policy or our data practices: Email: [email protected] Subject line: Privacy Inquiry For payment-processor audit correspondence, include your account email and invoice ID where relevant.